Frequently Asked Questions

Kyde is a real-time audio running coach that guides you through any run and adapts to your heart rate and pace on the fly. It provides hands-free coaching without requiring phone interaction.

Kyde offers real-time, moment-by-moment coaching based on live data and can guide any run type rather than relying on preset plans. Users can create custom workouts with AI assistance.

The platform supports all run types: zone training, intervals, tempo sessions, pace progressions, climbs, and multi-block workouts combining various structures and intensities.

Yes. The app lowers music volume for prompts, pauses podcasts before speaking, and works during phone calls with background audio.

No wearable is required, though heart rate broadcasting devices enhance coaching. Without one, the app guides using pace, distance, and workout structure via your phone.

Any device broadcasting heart rate works, including Whoop, Garmin, Apple Watch, and Huawei. Polar, Fitbit, and Samsung devices should also broadcast HR data.

Apple Watch connects through the Kyde watch app, not the Bluetooth scan. On your iPhone, open the Watch app, find Kyde, and turn on Show App on Apple Watch. Then open Kyde on your watch and start your run there. If Kyde isn't in the Watch app list, update Kyde from the App Store first; the watch app comes with it.

An Apple Watch only lets one app record a workout at a time. If Apple's Workout app, Runna, Nike Run Club, or Strava is recording, it takes over the heart rate and Kyde gets none. Close the other app before your run, then start your run in Kyde.

Three quick checks. First, open Apple's Heart Rate app on the watch: if it shows a live number, the sensor is fine and it's a permissions setting. Second, in the Health app on your iPhone, go to Sharing > Apps > Kyde and make sure Heart Rate is on under both Read and Write. Third, on the watch, go to Settings > Health > Apps > Kyde and turn on both Heart Rate and Workouts.

Garmin support is in beta. First, pair your watch in the Garmin Connect app. Next, install Kyde on your watch from Garmin's Connect IQ Store and open it once on the watch. Then in Kyde, open the menu, tap Device Connections, then Garmin watch, and follow the checklist. Your watch shows Ready when it's connected.

Kyde reads heart rate over Bluetooth. Turn on your device's heart rate broadcast (on many watches it's called Broadcast Heart Rate), then in Kyde open the menu, tap Device Connections, and scan. Some older watches only broadcast over ANT+, which phones can't read. Without heart rate, Kyde still coaches you on pace, time, and effort.

Ask Coach Kyde in the app, email support@kyde.ai, or message @joinkyde on Instagram.